Download the Recording:

Delivering Digital Client Onboarding for Better Client Experience


Arrow
WATCH THE PLAYBACK LINK

Access the demo for Delivering Digital Client Onboarding for Better Client Experience here

In this webinar, Fenergo and Accenture join forces to present a target operating model for how commercial and business banks can design their digital client journeys from end-to-end to deliver a better client experience throughout initial client onboarding and throughout the entire client lifecycle.

In this webinar, you'll learn: 

  • The top trends in digital transformation and client experience 
  • Expected regulatory changes in 2019/2020 impacting Client Lifecycle Management 
  • Target Operating Model: How to design and implement a frictionless, straight through client journey from initial onboarding to ongoing lifecycle management, including the key digital technologies that will make this happen e.g. eSignatures, digital ID&V, biometrics etc. 
  • Live Demo: What a digital, well-orchestrated and connected Client Onboarding & Lifecycle process looks like

If you require any further information please don't hesitate to email us at [email protected].

Experts:

Greg Watson, Global Head of Sales, Fenergo

Greg leads Fenergo's global sales team. He previously worked in HSBC as Managing Director & Global Head of the Client Management Group for the Global Banking & Markets division, responsible for building out a client-facing organization to manage client onboarding and due diligence across 30+ countries. 

Sinead O'Sullivan, Senior Client Solutions Consultant, Fenergo

Sinead works with Fenergo's global community of prospective clients to develop solutions that fit their needs. She has over 12 years’ Financial Markets experience across Client Lifecycle Management, Securities Finance, Equity Derivatives and Enterprise Collateral Management.

Eimear Stokes, Director of Product Desgin, Fenergo

As Director of Product Design, Eimear leads the Fenergo design practice and has overall ownership of the functional design of the Fenergo product solution. She plays a critical role in ensuring product delivery comes together as part of a best-practice functional architecture and delivering on the promise of an industry standard client lifecycle management solution.