How KYC is Affecting US Banking Customers

In 2023, the data from Fenergo’s annual research survey of global banks revealed that poor onboarding experiences had contributed to 48% of financial institutions losing a client and KYC costs were on the rise.

Results are in from the 2024 survey, revealing a marked shift in those numbers. We asked commercial and institutional banks across the US how much they’re spending on KYC, how many of them have lost customers due to onboarding and how long it takes for the average customer to onboard. The answers, from over 150 C-suite executives, paint a surprising picture.

Join us on this 15-minute webinar and we’ll dive into the results to analyze what’s happening in the industry across the US.

How much KYC reviews cost
Why KYC reviews are taking so long
Why onboarding is becoming more expensive than ever

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Speakers to be announced

Register Now For This 15-Minute Webinar

Why Attend?

Want to know how your bank measures up to competitors? We surveyed C-suite executives in the Banking industry about their risk tech strategies, onboarding processes, and compliance spending. Join us for this upcoming webinar as we reveal and analyze the results of our research.

Bonus: Registrants will also receive exclusive first access to our KYC and Onboarding Trends 2024 report.